Connecticut currently permits audio-only telehealth for licensed physicians, alongside video visits, as part of its telehealth framework. For practices deciding whether a phone-only follow-up is a workable option for Connecticut patients, that permission is the baseline to start from.
What audio-only permission covers
Connecticut treats audio-only encounters as a recognized telehealth modality rather than a lesser substitute reserved for exceptional circumstances. That said, permission to use the modality is not the same as a guarantee of payer reimbursement at the same rate as an in-person or video visit — coverage and payment terms are typically governed separately by the payer or plan involved, not by the telehealth statute alone.
Informed consent still applies
Connecticut requires informed consent for telehealth care, and that expectation does not relax for audio-only visits. Physicians generally still need to document that the patient understood the nature of a remote encounter and consented to it, regardless of whether video was used.
See current Connecticut telehealth requirements →Audio-only being permitted is a floor, not a payment guarantee — check the payer terms separately from the telehealth statute.
PDMP and prescribing considerations
Connecticut requires registration with the state prescription drug monitoring program for physicians prescribing controlled substances, and this requirement is independent of visit modality — it applies whether the encounter happened over audio, video, or in person. Out-of-state physicians treating Connecticut patients generally need to hold a valid Connecticut license before prescribing.
Requirements vary by state and change over time — always confirm current requirements directly with the relevant state board or agency before making a compliance decision.